Privacy Policy

Last Updated: 15 October 2025

1. Information We Collect

1.1 Personal Identification Information

We may collect:

  • Account registration details (email, username)
  • Payment verification information
  • Customer support correspondence

1.2 Transaction Data

For all DVT purchases and item trades, we record:

  • Transaction amounts and timestamps
  • Item inventory details
  • DVT balances

1.3 Technical Information

Automatically collected data includes:

  • IP addresses and device identifiers
  • Browser type and version
  • Usage patterns and platform interactions

2. How We Use Your Information

2.1 Service Provision

We use your data to:

  • Process DVT purchases and item transactions
  • Maintain account security
  • Provide customer support

2.2 Platform Improvement

Analytical data helps us:

  • Optimize trading interfaces
  • Develop new features
  • Monitor system performance

2.3 Security and Compliance

We process information to:

  • Prevent fraud and unauthorized access
  • Comply with legal obligations
  • Enforce our Terms of Service

3. Data Sharing and Disclosure

3.1 Payment Processors

We share payment-related data with trusted third-party payment processors (such as Stripe or PayPal) to facilitate DVT purchases. These processors are bound by strict confidentiality and data protection agreements.

3.2 Legal Requirements

We may disclose information when required by:

  • Court orders or legal processes
  • Government investigations
  • Fraud prevention measures

3.3 Business Transfers

In the event of a merger or acquisition, user data may be transferred as a business asset.

4. Data Security

We implement:

  • Industry-standard encryption protocols
  • Regular security audits
  • Restricted access controls

However, no electronic transmission or storage is 100% secure. Users must protect their login credentials.

5. International Data Transfers

Your information may be transferred to and processed in countries outside your residence. We ensure adequate protections through:

  • EU Standard Contractual Clauses
  • Adequacy decisions by relevant authorities

6. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access your personal data
  • Request correction or deletion
  • Object to processing
  • Data portability

To exercise these rights, contact info@dotavolt.com. We may require identity verification.

7. Data Retention

We retain personal information:

  • For active accounts: Until deletion request
  • Transaction records: 7 years for legal compliance
  • Inactive accounts: Deleted after 12 months

8. Children's Privacy

Our Service is not directed to individuals under 18. We do not knowingly collect data from minors.

9. Policy Updates

We may modify this policy periodically. Material changes will be notified via:

  • Platform announcements
  • Email to registered users

10. Contact Information

Company Legal Name: Prismaway OÜ
Legal Address: Tornimäe tn 7, 10145 Tallinn, Estonia
Company Registration Number: 14671755
Email: info@dotavolt.com